Contact information

Contact Us

We'd Love to Hear From You

At Aya Fine Jewelry, customer satisfaction is our highest priority. Whether you have questions about an order, need assistance selecting the perfect piece, or would like information about custom jewelry, our team is here to help.

Contact Information

Aya Fine Jewelry

📍 Address
48 West 48th Street, Suite 1010
New York, NY 10036
United States

📧 Email
ayajewelry.nyc@gmail.com

📞 Phone
+1 (332) 268-1620

Customer Support Hours

We are available 7 days a week to assist you.

Monday – Sunday: 9:00 AM – 8:00 PM (Eastern Time)

How Can We Help?

Our team can assist with:

  • Product Information

  • Order Status & Tracking

  • Ring Size Assistance

  • Custom & Bespoke Jewelry

  • Returns & Exchanges

  • Shipping Questions

  • Diamond & Gemstone Guidance

  • Wholesale & Business Inquiries

Response Time

We aim to respond to all email inquiries within 2 business hours.

For urgent matters, please contact us directly by phone during business hours.