Shipping Policy

Free Worldwide Shipping

At Aya Fine Jewelry, we are pleased to offer FREE worldwide shipping on all orders.

We work with trusted international shipping partners to ensure your jewelry arrives safely and securely.

Processing Time

All orders are carefully prepared and quality-checked before shipment.

Processing Time: 5–7 Business Days

Processing includes:

• Order verification

• Jewelry inspection

• Secure packaging

• Shipment preparation

Please note that custom, engraved, bespoke, or special-order items may require additional processing time.

Shipping Time

Once your order has been shipped, delivery typically takes:

Estimated Delivery Time: 4–6 Business Days

Delivery times may vary depending on:

• Destination country

• Customs clearance procedures

• Local carrier operations

• Weather or unforeseen circumstances

Shipping Carriers

We ship using trusted international courier services, including:

• FedEx

• UPS

• DHL

Carrier selection may vary based on destination and service availability.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing:

• Tracking Number

• Carrier Information

• Tracking Link

You can use this information to monitor your shipment throughout the delivery process.

International Orders

We proudly ship worldwide.

Please note that international orders may be subject to:

• Customs duties

• Import taxes

• Local fees imposed by your country's customs authorities

These charges, if applicable, are the responsibility of the customer.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information.

Aya Jewelry is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping addresses.

Lost or Delayed Packages

If your package is delayed, lost, or damaged during transit, please contact us immediately. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Contact Information

Aya Jewelry

48 West 48th Street, Suite 1010
New York, NY 10036
United States

Email: ayajewelry.nyc@gmail.com

Phone: +1 (332) 268-1620